Technical:

Q: Do I need termination?
A: Yes, a 120 Ohm terminator on each end of the CAN bus.

Q: Can I install both Version 2.x and 3.x of the IXXAT VCI on the same lap top?
A: Yes, you can install them both and choose which driver to use when you connect to the CAN bus.

Customer Service:

Q: What are your shipping costs?
A: You can calculate shipping costs by entering your zip code during checkout. If you do not enter the zip code a standard cost will be charged; typically this is greater than the calculated amount.

Q: How do I modify my account information?
A: To modify your profile please go to Account History and click on your name.

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